A standard brochure site takes 3–5 weeks. E-commerce platforms typically run 6–10 weeks depending on the number of products and integrations required.

Both — we recommend WordPress or Webflow for content-heavy sites that need easy management, and custom React/Next.js for high-performance web apps. We'll advise what's right for your specific needs.

Absolutely. We do full redesigns and also incremental improvements. We'll audit your current site first and present a clear recommendation.

All quotes include design, development, basic SEO setup, mobile responsiveness, one round of revisions, launch support, and a 30-day post-launch period. Hosting and domain are separate unless agreed otherwise.

For reactive news stories, we can pitch and secure coverage within 24–48 hours. For planned campaigns, we typically see first placements within 2–3 weeks of campaign launch.

Both. Monthly retainers are ideal for ongoing reputation management and consistent media presence. Project-based engagements work well for product launches, events, and crisis situations.

No ethical PR agency can guarantee editorial coverage — that's the difference between PR and advertising. However, our relationships and track record mean we consistently deliver strong results.

We recommend a minimum media budget of KES 150,000/month to generate statistically meaningful data for optimisation. However, we can run test campaigns from KES 50,000 to prove the model before scaling.

Yes — East Africa has excellent programmatic inventory through regional and global supply-side platforms. We have direct relationships with local publishers and access to pan-African DSP inventory.

Google Ads only reaches inventory within Google's network. Programmatic accesses thousands of publisher sites, apps, streaming platforms, and digital-out-of-home screens simultaneously — with far more sophisticated audience targeting.

SEO is a long-term investment. Most clients see meaningful ranking improvements within 3–4 months, with significant traffic growth from month 6 onwards. We're transparent about this from day one.

Yes. We understand the value of Swahili keywords in the Kenyan market and can develop bilingual content strategies targeting both English and Swahili search queries.

Absolutely. We manage Google Search, Display, and Performance Max campaigns. We can take over existing accounts or set up new ones from scratch.

We manage Instagram, Facebook, X (Twitter), LinkedIn, TikTok, and YouTube. Most clients start with 2–3 platforms and expand as results grow.

We create everything — graphics, captions, short-form video, and copy. We'll do an onboarding session to capture your brand voice and any product/service specifics we need.

Yes. Paid social management is available as an add-on or as part of our full social media packages. We manage Meta Ads, TikTok Ads, and LinkedIn Ads.

A full brand identity from discovery to final delivery typically takes 4–6 weeks. Logo-only projects can be completed in 2–3 weeks.

Yes — we do both full rebrands and brand refresh projects. We'll audit your current identity and recommend whether a refresh or full rebrand is the right approach.

You do. Full ownership of all final approved designs and files is transferred to you on final payment. We retain the right to display the work in our portfolio unless agreed otherwise.

It depends on your needs. Shopify is faster to launch and easier to manage but has monthly fees. WooCommerce (on WordPress) is more flexible and has lower ongoing costs but requires more management. We'll recommend the right fit for you.

Yes — we integrate the Safaricom Daraja API for M-Pesa STK Push payments directly into your store checkout. Customers pay with M-Pesa just like any other transaction — no redirects, no friction.

We can refer you to trusted photographers in Nairobi who specialise in e-commerce product photography. For certain projects we also offer basic product image editing as part of the setup.

It depends on your goals. Nano (1k–10k followers) and micro-influencers (10k–100k) typically drive higher engagement and conversion. Macro influencers (100k+) are better for broad awareness. We usually recommend a mix.

Yes — we have creator relationships across East Africa (Uganda, Tanzania, Rwanda) and a growing West Africa network for brands wanting pan-African reach.

You approve all content before it goes live. We develop detailed creative briefs and scripts to guide the influencer, then share drafts/proofs with you before posting. Nothing goes live without your sign-off.

Primarily Instagram, TikTok, YouTube, and X (Twitter). We match platform selection to where your target audience spends their time — and where the influencer's audience is most engaged.